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Messages for US Citizens

Enroll with the U.S. Embassy and Consulate

Americans living and traveling in Indonesia are urged to enroll and update their contact information with the U.S. Embassy in Jakarta, U.S. Consulate General in Surabaya, U.S. Consulate Medan or U.S. Consular Agency in Bali. Registration facilitates the U.S. Mission’s contact with Americans in emergency situations, and registration may be done on the internet and in advance of travel. Information on enrolling can be found at the U.S. Department of State’s Consular Affairs website at and at the Embassy’s website at . The Embassy website posts all Travel Warnings, Travel Alerts, Worldwide Cautions, and recent warden messages.

Sign Up for SMS Alerts

Americans are also strongly recommended to sign up for the Short Message Service (SMS) alerts. SMS messages are sent out only to relay critical and important information to American registrants. To sign up compose a SMS on your Indonesian cell phone using the following format and send it to phone number 9388.



After enrolling for the service, each subscriber will receive a SMS message confirming their Enrollment with the system. Subscribers will be charged Rp1,000 per SMS message by the cell phone service provider for each message sent to you by the Embassy.

For the latest security information, Americans living and traveling abroad should regularly monitor the Department’s Bureau of Consular Affairs Internet web site at , where the current Worldwide Caution, Travel Alerts, and Travel Warnings can be found. Up-to-date information on security can also be obtained by calling 1-888-407-4747 toll free in the U.S. and Canada, or, for callers outside the U.S. and Canada, a regular toll line at 1-202-501-4444. These numbers are available from 8:00 a.m. to 8:00 p.m. Eastern Time, Monday through Friday (except U.S. federal holidays).

The Embassy is located at Jalan Medan Merdeka Selatan No. 4-5, Jakarta; the 24-hour telephone number is 62-21-3435-9000. The telephone number of the U.S. Consulate General in Surabaya is 62-31-295-6400; the number for the U.S. Consulate in Medan is 62-61-415-2200; the number for the U.S. Consular Agency in Bali is 62-361-233-605


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